Products that are purchased online are non-refundable except in an unusual circumstance where the item received is wrong or damaged, you can return the item in the same condition you received and in the original box and/or packaging intact directly with the delivery company. Once we receive the returned item, we will process the refund along with free 5 day returns. Once we receive your item, we will inspect it and notify you that we have received your returned Item. We will immediately notify you on the status of your refund after inspecting the item.